Cookies policy

This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of the website (hereinafter, the “Website“) available on the website located at the URL https://www.thiemann.com/ and on the application for mobile devices.

In order to facilitate your browsing on the Platform, THIELMANN PORTINOX SPAIN S.A., with Tax ID No. A-18.005.389, with address for these purposes at Ctra. Pulianas, Km. 6, in the town of Pulianas (18197, Granada, Spain) informs you that it uses data storage and recovery devices: cookies, advertising pixels or technologies with similar functionalities (hereinafter, the “Cookies“).

In any case, we inform you that the provider is responsible for the Cookies and the processing of data obtained through own and third party Cookies, deciding on the purpose, content and use of the processing of the information collected.

WHAT IS A COOKIE?

Cookies are files containing small amounts of information that are downloaded to the user’s device when visiting a web page.

Cookies are essential for the functioning of the Internet; they cannot harm the user’s computer/device and, if enabled in your browser settings, help to identify and resolve possible malfunctions of the Platform. Cookies serve many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving your user experience. They also help ensure that the ads you see online are the most relevant to you and your interests.

USE OF COOKIES BY THE PROVIDER

By accepting the Cookies notice that appears at the beginning of the navigation on the Platform or by configuring the Cookies, you expressly accept the use of such Cookies on your devices. If you disable Cookies, some of the utilities available on the Platform may not work properly.

Specifically, the provider is using cookies for the purposes set out below. If in the future the provider uses others for the purpose of providing more and better services, the user will be informed of this.

TECHNICAL COOKIES

Technical Cookies are essential for you to be able to move around the Platform and use its functions. Generally speaking, these Cookies enable the different functions of the Platform, make your navigation more secure or provide functionalities that are previously requested by you. As they are necessary for the operation of the site, these Cookies will be enabled by default and cannot be refused.

THIELMANN may use Cookies necessary to save your selection of Cookies in our configurator, stabilize your navigation or make it more secure.

Technical CookiesPurposeSupplierExpiration
OptanonConsentThis Cookie is used to determine whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not appear again on your re-entry to the site.THIELMANN1 year
PHPSESSIDThis cookie retains user states for all page requests.THIELMANNSession
OptanonAlertBoxClosedThis cookie identifies the closing of the cookie banner window and remembers users’ cookie setting preferences.THIELMANN1 year

These Cookies are necessary for the operation of the Platform and therefore cannot be disabled.

CUSTOMIZATION COOKIES

These Cookies are those that allow you to remember information so that you can access the service with certain features that can differentiate your experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. In the event that this customization is necessary for the operation of the Platform or is requested directly by you, they will remain active as they are essential for the operation of the Platform.

Customization cookiesPurposeSupplierExpiration
SiteCoreThis Cookie is used to display personalized contentSiteCore6 months
messagesUtkThis Cookie is used for the correct functioning of the chatbot.HubSpot13 months

ANALYTICAL COOKIES

These Cookies allow tracking and analysis of user behavior, including the quantification of the impact of advertisements. The information collected through this type of Cookies is used in the measurement of the activity of the Platform in order to make improvements based on the analysis of the data on the use made by users of the service.

You can accept or reject the installation of these Cookies.

Customization cookiesPurposeSupplierExpiration
_gid
_ga
_gat_UA-29864591-3		Google Analytics is a web analytics tool that uses the information from Cookies to analyze the number of visitors and visits on the Platform, the average duration of the visit, the average number of pages viewed by each user, geographic reports, socio-demographic reports (based on language, location, Internet provider, mobile device…).Google Analytics2 years
__hstcMain tracking cookieHubSpot13 months
hubspotutkCookie for identity trackingHubSpot13 months
_hsscThis is used to determine whether HubSpot should increase the session number and timestamps in the hstc cookie.HubSpot30 minutes
_hssrcWhen HubSpot changes the session cookie, this cookie is also set to
determine whether the visitor has restarted their browser.		HubSpotAt the end of the session
hotjar CookiesWe use Hotjar cookies to better understand our users’ needs and optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how long they spend on which pages, which links they choose to click on, what users like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device’s IP address (processed during your session and stored in an anonymous form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our website.HotjarPermanent

ADVERTISING COOKIES

These Cookies are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing to develop a specific profile to display advertising based on this or perform certain treatments and advertising actions. Similarly, through the use of these Cookies you may receive THIELMANN advertisements on third party websites. You can accept or reject the installation of these Cookies.

Advertising Cookies Providers and InformationPurposeExpiration
FacebookWe use the Facebook pixel to be able to identify your browsing on the Platform and to send you communications through the social network platform.3 months
Google (Google Tag Manager)We use Google’s platform in order to manage all
Cookies and other technologies that process your information on the Platform.		13 months
Google (Doubleclick)We use Doubleclick Cookies in order to analyze your
navigation and to provide you with relevant THIELMANN news and information.		13 months

CONTROL AND DELETION OF COOKIES

With the Cookies configuration tool, you have the possibility to reject or accept Cookies that require your consent. You can also block and delete Cookies by changing your browser settings.

Similarly, to manage Cookies, most browsers allow you to reject or accept all Cookies or only accept certain types of Cookies. The process for managing and deleting Cookies can be found in the browser’s built-in help function. If you wish to limit the use of Cookies, you may not be able to use all of the interactive features of the Platform.

You can allow, block or delete Cookies installed on your computer by configuring the browser options installed on your computer:

BROWSER NOTIFICATIONS

If you have agreed to receive pop-up notifications when you start browsing the Platform, THIELMANN may send you pop-up notifications about news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from THIELMANN and from other websites, through your browser settings or options.

CONFIGURATION OF ADS ON OTHER PLATFORMS

As with computer browsers, mobile device browsers allow changes to be made to the privacy options or settings to disable or delete Cookies.

If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser. Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

Safari para IOS

Chrome para Android

FACEBOOK AD SETTINGS

By using social networks such as Instagram or Facebook and accepting their legal texts you may receive advertising from THIELMANN. In order to be able to show you this advertising we may collect your browsing information via the Facebook Pixel of our Platform or use Facebook’s technology to dump our database on their platform in order to personalize the displayed advertising (in this case, encryption-pseudonymization measures will be taken). You can find more information on these technologies here.

In case you want to configure the Facebook ads options, you can do it from: From the displayed ad click on the top right “…” Why am I seeing this ad?

If you have agreed to receive pop-up notifications when you start browsing the Platform, THIELMANN may send you pop-up notifications about news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from THIELMANN and from other websites, through your browser settings or options.

CONFIGURATION OF ADS ON OTHER PLATFORMS

As with computer browsers, mobile device browsers allow changes to be made to the privacy options or settings to disable or delete Cookies.

If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser. Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

Safari for iOS

Chrome for Android

FACEBOOK AD SETTINGS

By using social networks such as Instagram or Facebook and accepting their legal texts you may receive advertising from THIELMANN. In order to be able to show you this advertising we may collect your browsing information via the Facebook Pixel of our Platform or use Facebook’s technology to dump our database on their platform in order to personalize the displayed advertising (in this case, encryption-pseudonymization measures will be taken). You can find more information on these technologies here.

In case you want to configure the Facebook ads options, you can do it from: From the displayed ad click on the top right “…” Why am I seeing this ad?